We encourage you to contact us with any questions or requests you may have – we’re here to help!

Below is our contact information, as well as a form to email us from this page:


PO Box 388
Trumansburg, NY 14886


Local: 888-523-7186
Toll-free: 1-800-387-7441

Pay your bill online:

To access your account and pay your bills online, click here.

Hours of operation:

Monday–Friday: 8am-5pm

For non-emergencies, please use the following form to contact us quickly and conveniently with any question, comment or feedback you may have.

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